Acceptable Use Policy

This agreement represents the complete agreement and understanding between Paywire Incorporated DBA DBwired ("DBwired") and the account holder ( "Customer") and supersedes any other written or oral agreement. Upon notice published on-line via DBwired services, DBwired may modify these terms and conditions, amplify them, and/or modify the prices, as well as discontinue or change services offered.

If you do not agree to these terms and conditions, please notify our Billing Department at 888-799-2914 so we can initiate a closure of your account. USE OF YOUR ACCOUNT shall constitute your approval.

1. DBWIRED makes no warranties of any kind, whether expressed or implied, for the service it is providing. DBwired also disclaims any warranty of merchantability or fitness for a particular purpose. DBwired will not be responsible for damages the customer suffers. This includes loss of data resulting from delays, non-deliveries, miss deliveries, or service interruptions caused by its own negligence, subscriber's errors or omissions, or due to the fault of third parties.

2. Services provided to the Customer by DBwired may only be used for lawful purposes. Transmission or publication of any information, data or material in violation of any U.S. Federal or state regulation or law is prohibited. This includes, but is not limited to, material protected by copyright, trade secret or any other statute, threatening material or obscene material. DBwired reserves the right remove any and all materials which infringe on copyright work. Such materials will be removed at any time upon receiving a complaint and or notice of copyright infringement.

3. Customer agrees to defend, hold harmless and expeditiously indemnify DBwired from any liability, claim, loss, damage or expense arising out of the indemnifying party's breach or violation of any covenant contained in this Policy and resulting from the Customer's use of the service.

4. DBWIRED accounts cannot be transferred or used by anyone other than the subscriber. Customers may not sell, lease, rent or assign the connection or parts of the connection to any party not named in this Policy. Customer may allow ftp access to its server and host web sites for its customers without violating this Policy. Network bandwidth charges in excess of allocated amount will be assessed from access log reports generated by the HTTPD server.

5. DBWIRED reserves the right to cancel service for any reason without prior notice. In case of cancellation, unused fees may be returned to the subscriber on a pro-rata basis. Fees for setup and the first month's service are not refundable.

If a customer re-registers after DBwired's cancellation of the account without DBwired's written consent, DBwired will cancel Customer's account and all dues and fees paid to date regardless of whether service has been rendered will be forfeited. Additionally, any amounts due will be immediately payable.

7. At the time of account cancellation, a Cancellation Code will be provided. If accounts are billed in error after the Cancellation date, credits will only be issued with a valid DBwired Cancellation Code. If cancellation is done in writing, it will be the responsibility of the Customer to contact DBwired for the Cancellation Code.

8. Additionally, Customer agrees not to utilize the DBwired service, equipment or email address in connection with the transmission of the same or substantially similar unsolicited message to 50 or more recipients or eight or more newsgroups in a single day. Customers responsible for violating this clause of the DBwired Acceptable Use Policy will be fined $200 per message. Payment by CUSTOMER under this provision shall not prevent DBwired from seeking other legal remedies against Customer.

9. Customer agrees not to transmit, promote, or otherwise make available any software, product or service that is either illegal or designed to violate this Agreement. Such software, products or services include, but are not limited to, programs designed to send unsolicited advertisements (i.e. "Spam ware") and services, which send unsolicited advertisements.

10. DBwired requires that its agreements be made with a person who is qualified to contract. As such, subscriber must be over the age of eighteen (18) years. Otherwise, a parent or guardian must accept this agreement and enclose the proper payment. DBwired cannot accept payments from persons who are not at least eighteen (18) years of age, nor can we accept agreements from persons who are not at least eighteen (18) years of age.

11. Customer shall ensure that its use of DBwired's network services shall not disrupt DBwired, its associated networks or equipment forming part of the systems. In instances in which an excessive amount of system resources are utilized by a subscriber, Dbwired reserves the right to place CPU process limits on the Customer's account to prevent disruption of service to other customers. Customers shall not transmit any communication where the meaning of the message, or its transmission or distribution, would violate any applicable law or regulation or would likely be offensive to the recipient thereof. No message may be mass distributed, "broadcast," or otherwise sent on an intrusive basis to any DBwired user or to any directly or indirectly attached network. Use of DBwired's connection in a manner that is disruptive, damaging, unlawful, offensive, or intrusive as determined by DBWIRED shall be considered a breach of this Policy and may result in cancellation of service. This prohibition extends to sending of unsolicited mass mailings from another service which in any way implicates the use of DBwired's service, DBwired's equipment or any site hosted on any DBwired network. Dbwired also reserves the right to limit commited information rates per ip address. The maximum commited information rate per web site may vary from time to time based upon the total number of Dbwired's subscribers. This means the we do not measure or bill based upon total transfer, but NOT does not mean there is no virtual limit to the amount of transfer that can be obtained through Dbwired's service or the Internet in general.

12. Customer warrants that any material submitted for publication on DBwired does not violate or infringe any copyright, trademark, patent, statutory common law or proprietary interest of others or contain anything obscene or libelous. DBwired reserves the right to remove any and all materials which infringe on copyright work. Such materials will be removed at any time upon receiving a complaint and or notice of copyright infringement.

13. If DBwired becomes aware of material that could be infringing on a third party's copyright, it will initiate an investigation. To conduct an investigation of copyright infringement, the Complainant must submit at least two items. First, Complainant must submit a claim in writing with the applicable copyright or trademark registration number and a copy of the underlying copyrighted work along with the Customer's materials. Second, Complainant must offer a good faith certification signed under penalty of perjury. This certification must state that the work is the property of the Complainant that the work has been copied and that use of the work is not defensible. With this information in-hand, DBWIRED, at its discretion, may, at any time deny access to the challenged material of Customer.

14. Use of other organizations' networks or computing resources is subject to their respective permission and usage policies.

15. For all new domains registered by DBwired on behalf of Customer, there is an initial Domain registration fee of $12.99 for the first year and annual fees of $12.99 year thereafter. Customer agrees to pay DBwired these fees as an additional amount to any web hosting plan, unless Customer has already paid, or informs DBwired in writing that it plans to pay, these registration fees directly to another registration service company.

16. Use of DBwired's hosting services could involve listing subscriber's participation in relevant directories, and subscriber expressly grants permission for such listings.

17. Although some hosting plans permit unlimited data transfer, others are subject to a surcharge in the event usage exceeds the allotted free bandwidth for that plan. Customer is responsible for charges related to bandwidth exceeding the plan's allotted data transfer.

18. DBwired is registered with the United States Copyright Office pursuant to the Digital Millenium Copyright Act. If you believe that your work has been copied in a way that constitutes copyright infringement by a DBwired customer ("the Customer"), you ("the Complaining Party") must first provide DBwired’s Copyright Agent with the following information in writing ("the Notification"):

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest that is allegedly infringed;
  • A description of the copyrighted work that you claim has been infringed; if multiple copyrighted works at a single site are covered by a single notification, then include a representative list of such works at that site;
  • A description of where the material that you claim is infringing is located on the site sufficient to permit us to locate the allegedly infringing material;
  • Your address, telephone number, and email address;
  • A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by you made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

DBwired’s Copyright Agent for Notice of claims of copyright infringement on its site is Suzanne Scibilia, who can be reached as follows:

By mail: Copyright Agent
c/o Paywire Incorporated
74 Forest Street
Hartford, CT 06105

Upon receipt of the written Notification containing the above information by the Complaining Party, and only upon receiving such Notification, DBWIRED will:

  • Remove or disable access to the material that is alleged to be infringing;
  • Forward the written notification to the alleged infringed ("the Customer");
  • Take reasonable steps to promptly notify the Customer that it has removed or disabled access to the material.

In response, the Customer may send a "Counter-Notification" to DBwired. To be effective, the Counter-Notification must be in writing and include the following information:

  • The Customer’s physical or electronic signature;
  • Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  • A statement under penalty of perjury that the Customer has a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled;

The Customer’s name, address, and telephone number, and a statement that the Customer consents to the jurisdiction of the Federal District Court in which the address is located, or if the Customer is outside the United States, for any judicial district in which DBwired may be found, and that the Customer will accept service of process from the person or his agent who provided the original Notification.

Upon receipt of the written Counter-Notification containing the above information by the Customer, and only upon receiving such Counter-Notification, DBwired will:

  • Provide the Complaining Party with a copy of the Counter-Notification;
  • Inform the Complaining Party that it will replace the removed material or cease disabling access to it within ten (10) business days;
  • Replace the removed material or cease disabling access to the material within ten (10) to fourteen (14) business days following receipt of the Counter-Notification, provided DBwired’s Copyright Agent has not received notice from the Complaining Party that an action has been filed seeking a court order to restrain the Customer from engaging in infringing activity relating to the material referenced in the Notification.

19. Any party seeking to report any other potential violations of this Agreement may contact DBwired via e-mail at

20. Transferring your domain to another provider does not constitute canceling your DBwired account. You must notify DBwired to formally cancel your account with DBwired to avoid further charges.

21. On occasion, DBwired may have a need to communicate with its customers through e-mail issues related to billing, as well as changes, additions and modifications to the network. It is the responsibility of the customer to check e-mail sent to the primary login e-mail address on the account.

22. It is the responsibility of the customer to contact DBwired of any changes to their account, such as phone number, address, credit card information, etc. Customers will be required to provide verification for security purposes authorizing them to make any changes to that account.

22. Pricing Disputes. Customer must notify DBwired in writing of any disputed charges (whether by credit card, ACH, invoice or any other method of payment or billing), within 60 days of the date of the billing for such charges. If Customer does not notify DBwired within that time period, Customer has waived any right to dispute such amounts, either directly or as a set-off, recoupment or defense in any action or efforts to collect amounts due to DBwired

23. Returns Policy. At DBwired we take great pride in delighting our customers.  Please review our web hosting refund policies. Web Hosting Accounts - All new web hosting accounts are covered by a 7 day money back guarantee. If you become dissatisfied with our services at any point within the first 7 days of holding an active account, we will issue a 100% refund of your money unless otherwise specified at, or prior to, the time of purchase. 

Web Hosting Renewals - Your web hosting account will renew on a monthly basis.  Refunds for web hosting account renewals will be granted to customers who request a cancellation of their service, in writing, no later than 5 days before the renewal date. No exceptions will be made to this policy.

Domain Names - All domain names sales are made final at the time of purchase. You are the sole owner of any domain names registered through our services upon payment in full. Should you decide to leave our service for another provider, domain names are transferable and therefore not subject to refunds. Changes to registered domain names (incorrect spelling, etc..) cannot be made once the domain has been purchased with a domain registry.  It is very important that you verify the spelling of your domain name and it is recommended that you have someone else read it as well to ensure it is exactly as expected.

Domain Name Renewals - Domain names will not be renewed unless paid in advance by the owner. DBwired has no liability for and is not responsible for unrenewed domain names.